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Better than sure.
Publication for customer service and customer success professionals in the eCommerce industry.
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Featured Reads
How to Understand Conversational Commerce and Adopt it for Your Brand.
How to Understand Conversational Commerce and Adopt it for Your Brand.
If someone were to ask you to name the first eCommerce company that existed, what name comes to mind? Probably eBay or Amazon? And you’d…
Marvin J. Strauss
Mar 20, 2019
Turn Customer Experience into Your Biggest Offer on Black Friday, Cyber Monday, & Beyond
Turn Customer Experience into Your Biggest Offer on Black Friday, Cyber Monday, & Beyond
As Black Friday and Cyber Monday quickly come and go it’s time to solidify your marketing strategies and ensure you are prepared to serve…
Aniza V
Nov 28, 2022
How To Prepare Your WooCommerce Store For Black Friday/Cyber Monday Sales
How To Prepare Your WooCommerce Store For Black Friday/Cyber Monday Sales
Black Friday and Cyber Monday are around the corner, which means it’s time to get ready for shoppers eager for sales on these major…
Aniza V
Nov 16, 2022
WooCommerce Plugins that will Increase Customer Retention
WooCommerce Plugins that will Increase Customer Retention
Every business owner understands the value of retaining customers, yet few have dedicated programs in place to address the challenges of…
Aniza V
Oct 22, 2022
G2 releases Fall 2022 Reports and Re:amaze receives 10+ awards
G2 releases Fall 2022 Reports and Re:amaze receives 10+ awards
With so many products and services available to consumers and businesses, it’s hard to know what to trust. The unfortunate reality is, that…
Aniza V
Oct 14, 2022
How to Efficiently Set Up an eCommerce Store on WooCommerce
How to Efficiently Set Up an eCommerce Store on WooCommerce
If you’re in the eCommerce realm, you’ve likely heard of WooCommerce as it is one of the most popular eCommerce platforms for building your…
Aniza V
Sep 18, 2022
The 12 best Plugins for Starting a Blog on WordPress
The 12 best Plugins for Starting a Blog on WordPress
When starting a blog on WordPress, it’s a good idea to utilize plugins to enhance your blog's ranking while also making it easier to use on…
Aniza V
Aug 18, 2022
Other Reads
Beginner’s Guide to the Best WordPress Plugins for eCommerce
Beginner’s Guide to the Best WordPress Plugins for eCommerce
Choosing the right plugins for your eCommerce WordPress website is an important task. Not only do plugins make your site look better, but…
Aniza V
Jul 19, 2022
Managing E-mails: How to Achieve Inbox Zero
Managing E-mails: How to Achieve Inbox Zero
Inbox Zero is a fairly recent movement that is intended to help businesses increase productivity, and become less burdened by an…
Aniza V
Jun 6, 2022
Which Helpdesk to Choose, Gorgias or Re:amaze?
Which Helpdesk to Choose, Gorgias or Re:amaze?
All-in-one helpdesks, shared inboxes, live chat, and chatbots are all tools that are growing in use among eCommerce brands, and for a good…
Aniza V
May 21, 2022
4 Ways Top eCommerce Brands Stay Connected to Their Customers
4 Ways Top eCommerce Brands Stay Connected to Their Customers
Building a successful eCommerce brand today requires you to build a relationship with your customers. With every market being so saturated…
Aniza V
Apr 30, 2022
Future-Proof Your Customer Service Offering with Chatbots
Future-Proof Your Customer Service Offering with Chatbots
Whether you’ve been in business for years or are a new business owner, future-proofing your business is something all business owners…
Aniza V
Apr 23, 2022
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